How it works.
One number. One AI. One inbox shared across your team. Here's the customer-to-team journey, step by step.
A customer calls or texts your business number.
Same number you'd put on a business card. Customers dial it like they'd dial any other small business — they don't know (or care) that there's AI on the other end.
The AI picks up within one ring.
A natural voice (ElevenLabs Flash) answers, identifies your brand, and asks how it can help. Behind the scenes, Claude Haiku 4.5 understands the conversation in real time — books appointments, answers FAQs, captures leads, takes deposits.
If something needs a human, the AI hands off.
High-value lead, complex question, or explicit caller request? The AI captures the context, pauses itself on that thread, and pings your team via push notification on iOS. Tap the banner — you're in the conversation.
Every message, every call, in one shared inbox.
Web inbox + native iOS app + push notifications. Multiple operators can see the same thread. Mark a thread as read on iOS, web reflects it instantly. No 'who's handling this?' confusion.
The AI keeps learning your business.
Each brand gets its own knowledge file: hours, services, pricing, policies, FAQs. Update it once, the AI uses it on every call and text immediately. No retraining.
What it's built on.
We didn't reinvent the wheel — we plumbed together the best-in-class components for each layer.
The most reliable SMS + voice infrastructure on the planet. Per-brand sub-accounts.
Sub-300ms WebRTC pipeline. Self-hosted SIP gateway → AI agent on Fly.io.
Best-in-class accuracy at <100ms latency. Handles accents + interruptions.
Sub-200ms TTS. Indistinguishable-from-human at the demo level.
Fast enough for real-time conversation. Tool-calling for booking + ingest. Prompt caching for cost.
Postgres with realtime subscriptions. Per-tenant isolation. RLS-scoped reads.
Direct Apple integration — no third-party push fees. Token-based auth.
Voice worker on Fly (low-latency SIP). Web + APIs on Vercel (edge deploy).
See it answering live.
Want to hear it for yourself? Call our demo line. The AI will answer as if it's your own business — picking a vertical at random.